Privacy Policy

Welcome to EduProbe. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Personal Information

We may collect the following personal information when you use our services:

• Contact Information: Name, email address, phone number, postal address
• Student Information: Age, class/grade, school name, academic performance data
• DMIT Analysis Data: Fingerprint scans, assessment results, intelligence reports
• Payment Information: Billing details, transaction records (processed securely through third-party payment gateways)
• Account Information: Username, password, profile preferences

Automatically Collected Information

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent, click patterns, quiz responses
• Cookies and Tracking: Session cookies, analytics cookies for website improvement

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide career counseling, DMIT analysis, online quizzes, and study materials
• Personalization: To customize learning experiences based on student profiles and performance
• Communication: To send notifications, updates, newsletters, and promotional offers
• Analytics: To analyze usage patterns and improve our services
• Legal Compliance: To comply with legal obligations and protect our rights
• Payment Processing: To process transactions and prevent fraud

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

With Your Consent

We share information when you explicitly authorize us to do so.

Service Providers

• Payment Processors: To process payments securely
• Cloud Storage: To store data securely
• Analytics Tools: To understand website usage (Google Analytics, etc.)
• Communication Services: Email and SMS service providers

Legal Requirements

We may disclose information if required by law, court order, or government regulation, or to protect our rights and safety.

4. Data Security

We implement robust security measures to protect your information:

• Encryption: SSL/TLS encryption for data transmission
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Audits: Security assessments and vulnerability testing
• Secure Storage: Protected servers with firewall protection
• Employee Training: Staff training on data protection practices

5. Children's Privacy

EduProbe provides services to students aged 6 and above. We take special care to protect children's privacy:

• Parental consent is required for students under 18 years
• Parents have the right to review and request deletion of their child's information
• We do not knowingly collect information from children without parental consent
• DMIT analysis and assessments are conducted with parental involvement

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request transfer of your data to another service
• Restriction: Limit how we use your information

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand usage patterns
• Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings, but disabling cookies may affect website functionality.

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain records for academic tracking (with consent)

DMIT reports and counseling records may be retained for up to 5 years for reference purposes, unless you request earlier deletion.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying a notice on our homepage

Your continued use of our services after changes indicates acceptance of the updated policy.